Terms of Service

Introduction

Welcome to GiftApna (giftapna.in). By accessing our website, placing an order, or using our services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

Product Personalization & Content Guidelines

• Customers are solely responsible for the images, graphics, and text uploaded for custom printing (mugs, cushions, frames, etc.).

• You guarantee that you own the rights or have permission to use any image or content you upload.

• GiftApna reserves the right to reject any design or order containing explicit, violent, illegal, or copyrighted material without prior permission.

Pricing & Payments

• All prices listed on the website are in INR (Indian Rupees) and include applicable taxes unless specified otherwise.

• Orders will only be processed after successful payment confirmation through our integrated payment gateways.

Shipping & Delivery

• Custom products require 1-3 business days for printing and packaging before dispatch.

• Delivery timelines (typically 3-7 business days across India) are estimates and may vary due to location or unforeseen courier delays.

Returns, Cancellation & Refunds

• Customized Products: Since personalized items are uniquely crafted for you, orders cannot be cancelled once production begins, and returns/exchanges are not accepted unless the item arrives damaged or defective.

• Damaged/Wrong Items: If you receive a damaged or incorrect product, please notify us within 48 hours of delivery at support@giftapna.in with an unboxing video/photo for a quick replacement.

Governing Law

These terms shall be governed by and construed in accordance with the laws of India.

Contact Information

For any questions regarding these Terms, please contact us at support@giftapna.in.

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